Clear Refund Terms

Eligibility

You are eligible for a refund if you cancel your service within 30 days of purchase, and we will process your refund within 14 days.

Please note that refunds are subject to a 10% administration fee, which will be deducted from the total amount.

Process

To initiate a refund, please contact our customer support team at +420 987 654 321 or [[email protected]](mailto:[email protected]), and we will guide you through the process.

• Contact customer support
• Provide cancellation reason
• Receive refund confirmation

Timeline

Refunds are typically processed within 14 days, but may take up to 30 days in exceptional cases, and you will receive an email notification once your refund has been processed.

Please note that refund timelines may vary depending on your payment method and bank processing times.

Exceptions

We reserve the right to refuse refunds in cases of abuse or misuse of our services, and our decision is final.